Privacy Policy for PAMT TranslateCare

We collect the following types of information to provide and improve our services:

Personal Information: First name, last name, date of birth, biological sex, and gender identity.

Health Information: Description of symptoms, affected body parts, and pain level.

Technical Information: Patient language and triage operator language.

Voice Data: Audio recordings of your symptoms if you use the microphone feature.

Your information is used for the following purposes:

To Provide Core Functionality: We use your symptoms, language, and other data to provide translation and initial triage assessment through third-party AI services (Google Generative AI).

To Store Your History and Consent: We store assessment records, including a timestamp of your consent to this Privacy Policy, in our secure Firebase Firestore database to maintain a history for the triage operator and for legal compliance.

To Improve Our Service: We may use anonymized and aggregated data to analyze trends and improve the application.

We do not sell your personal information. We share your information only in the following circumstances:

With AI Service Providers: Symptom descriptions, demographic information, and language preferences are sent to Google to perform AI-based translation and assessment. Your data is subject to Google's Privacy Policy.

With Cloud Storage Providers: All collected data is stored in our Firebase Firestore database, hosted on Google Cloud. This data is protected by Firebase's security measures.

We are committed to protecting your information. We rely on the robust security infrastructure of Google Cloud and Firebase, which includes measures like data encryption in transit and at rest. Access to the data is strictly controlled through Firebase Security Rules.

We retain your assessment data as long as it is necessary for the purposes set out in this Privacy Policy, or as required by law. You can request the deletion of your data at any time.

You have the right to access, correct, or delete your personal information. To make such a request, please contact us at the email address provided below.

This application is not intended for use by individuals under the age of 18 without the consent of a parent or guardian. We do not knowingly collect personal information from children without such consent.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

By email: gastonopolis@gmail.com

Owner: Gastón Hernán Rodríguez Valdez